Used Construction Machinery FAQs

# Mechabro Faqs

FAQS

contact us

Some of the Most Asked Question

Used concrete machinery , such as used truck mounted concrete pump ,used concrete mixer truck, used trailer concrete pump, used concrete line pump, concrete batching plant and also export used cranes, used excavators ,used road machinery, used piling machinery and so on. Ranging second-hand original machinery to refurbished machinery.

We organize available equipment information, inspection coordination, quotations and export logistics so buyers can compare condition and shipping options before purchase.

No. Mechabro is an independent used construction machinery supplier and exporter. Equipment brands remain trademarks of their respective owners.

Machine condition is evaluated from available records, inspection items, photos and videos. Buyers may request an independent third-party inspection. The final inspection, refurbishment and support scope is confirmed in the written quotation or contract.

We provide various packaging choices, including Bulk ship, RoRo vessel, Flat rack, and container options.

A: You can reach our professional support team through the following channels, and we will respond to you as soon as possible:
 
  1. Phone Support: Call our official service hotline at +86 138 7491 8567  (available Monday to Friday, 8:00 AM – 6:00 PM CST).
  2. Email Inquiry: Send your questions to our official email at [email protected]
  3. , and we will reply within 24 business hours.
  4. In-Person Visit: You can also visit our physical service center directly, where our technical experts are ready to assist you on-site.

Our office is in Changsha, Hunan, China. Visit arrangements must be confirmed with the sales team in advance; see the Contact page for the current address and contact details.

A: We provide comprehensive after-sales support for all Mechabro products. Follow this simple process:
 
  1. File a Service Request: Contact our customer support team via phone or email, and provide your product model, proof of purchase, and a detailed description of the issue to register your service request.
  2. Send or Bring In Your Product: After approval, you can ship the product to our service center address, or schedule an on-site inspection for local customers.
  3. Warranty Coverage: Warranty and after-sales terms vary by machine and order. The applicable scope is the scope written in the quotation or contract; there is no universal warranty term for every used machine.

A: Mechabro coordinates used-equipment selection, inspection information, refurbishment requirements, spare-parts sourcing, export documentation and shipping options. The exact service scope is confirmed for each order.

A: On-site support depends on the machine location and destination. Remote technical coordination and independent inspection may be arranged when available; confirm the scope in writing before purchase.

Are you ready to take our service?

Tell us the machine type, brand, model year, working range and destination you need. We will confirm suitable inventory and the available inspection information.

Contact Us